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Terms of Service

Last updated: June 2, 2026

1. Agreement

By creating an account or using WeevYou ("Service"), you agree to these Terms. If you don't agree, do not use the Service. These Terms form a binding agreement between you and WeevYou ("we," "us").

2. What WeevYou Does

WeevYou helps businesses collect customer feedback and Google reviews by sending automated email requests after a job or service. Customers who submit ratings are routed to either a public Google review page or a private feedback form depending on their rating. A link to leave a public Google review is always present regardless of rating, in compliance with Google's review policies and FTC guidelines.

3. Your Responsibilities

  • You must have a legitimate business relationship with every customer you send a review request to.
  • You are responsible for complying with all applicable laws, including CAN-SPAM, TCPA, FTC guidelines, and Google's review policies.
  • You must not use the Service to send unsolicited messages, spam, or harass customers.
  • You must keep your account credentials secure and notify us of any unauthorized access.
  • You are responsible for the accuracy of customer data you upload.

4. SMS / Text Messaging Consent

If you use WeevYou's SMS features, you represent and warrant that every phone number you upload or add belongs to a customer who has given you prior express consent to receive text messages from your business. You are solely responsible for obtaining, documenting, and maintaining records of this consent in compliance with the Telephone Consumer Protection Act (TCPA) and all other applicable laws.

You agree that WeevYou acts only as a technology provider that sends messages on your behalf, and that you — not WeevYou — are the sender for legal purposes. You agree to indemnify and hold WeevYou harmless from any claims, penalties, or damages arising from your failure to obtain proper consent. WeevYou is not liable for your failure to comply with TCPA or any messaging regulation.

5. Review Compliance

You acknowledge that selectively soliciting only positive reviews violates Google's review policies and may violate FTC guidelines. WeevYou is designed to ensure every customer has a visible, non-blocked path to leave a public review regardless of their rating. You must not alter or circumvent this behavior.

You are responsible for complying with the terms of service of any third-party review platform you use with WeevYou (including but not limited to Google, Yelp, and TripAdvisor). WeevYou routes customers to the URL you provide but does not guarantee compliance with any specific platform's solicitation policies. In particular, Yelp's guidelines discourage asking customers for reviews — use of Yelp URLs is at your own discretion and risk.

6. Billing

Paid plans are billed monthly. You may cancel at any time; cancellation takes effect at the end of the current billing period. We do not offer refunds for partial periods. Prices may change with 30 days' notice.

7. Acceptable Use

You may not use the Service to send illegal content, impersonate others, reverse-engineer the platform, or resell access without our written consent.

8. Service Availability

We aim for high availability but do not guarantee uninterrupted service. We are not liable for downtime, data loss, or interruptions outside our reasonable control.

9. Termination

We may suspend or terminate your account if you violate these Terms. You may close your account at any time by contacting us. Upon termination, your data will be deleted within 30 days.

10. Limitation of Liability

To the maximum extent permitted by law, WeevYou is not liable for indirect, incidental, or consequential damages. Our total liability to you for any claim is limited to the amount you paid us in the 3 months prior to the claim.

11. Governing Law

These Terms are governed by the laws of the State of Texas. Disputes shall be resolved in the courts of Travis County, Texas.

12. Contact

Questions? Email us at hello@weevyou.com.